Staub Metals has been a leading flat rolled steel distributor on the west coast for many years. Our tremendous purchasing power along with our reputation and good relationships we share with our local producers as well as trading companies and mills throughout the world, allows us to be highly competitive on a consistent basis in the marketplace. Our ISO 9001-2008 certification assures new customers that we have the tools to deliver a high quality product, something our longtime customers have known for years.
Above all else we believe our dedicated, well trained and courteous staff separates our customer service from other distributors. After more than a quarter century of business, we remain a firm dedicated to meeting or exceeding our customers’ expectations and earning their business and respect everyday.
Our Golden Rule
We treat our employees, customers and suppliers as we would like to be treated.
We are dedicated to the belief that people are our most important asset. We expect an honest day’s work for an honest day’s pay. We believe that each employee’s compensation should be directly related to job performance, and our annual reviews are designed to help employees continue to grow. We believe in promotion from within the company whenever possible. We believe in the company sponsored training and education to help achieve this.
Without the customers’ need for our products and services, we have nothing. Our goal is total customer satisfaction on all services provided. We must continually strive to improve all facets of our business in order to achieve our goal.
We cannot operate profitably without those who supply the high quality raw materials we require for our customers. We will be loyal to suppliers that can consistently meet our quality and service requirements, we only ask that they always be competitive relative to the marketplace.
We shall make every effort to communicate well through our employees, customers and vendors.
Staub Metals practices good citizenship at all levels. We conduct business in a professional and ethical manner when dealing with customers, vendors, employees and the general public. We support worthwhile community causes and encourage all to be active in community affairs.